Travel Admin Assistant
Turn your passion for exploration into a rewarding career! We’re looking for a Travel Admin Assistant who can expertly coordinate travel bookings, provide top-notch customer service, and manage essential record-keeping—all while working remotely in a dynamic, supportive environment.

Responsibilities

• Booking & Coordination
  Arrange flights, hotels, car rentals, and activities for clients, ensuring a seamless travel experience.
• Customer Service
  Serve as a primary contact via phone, email, and chat, addressing inquiries, resolving issues, and maintaining high customer satisfaction.
• Data Entry & Record Management
  Use our CRM system to accurately track bookings, payments, and client interactions.
• Travel Advisory
  Guide clients on destinations, travel arrangements, and insurance options to elevate their travel plans.
• Problem-Solving
  Tackle travel complications—like flight cancellations or itinerary changes—with quick, effective solutions.

Requirements

• Experience
  Previous experience in a customer service role or within the travel industry is preferred.
• Skills
  Strong verbal and written communication, excellent customer service, and proficiency in travel booking platforms and CRM systems.
• Organization
  Capable of juggling multiple tasks and prioritizing responsibilities in a remote work environment.
• Problem-Solving
  Ability to promptly identify and resolve client issues professionally.
• Flexibility
  Willingness to work varied hours, including evenings and weekends, to accommodate different time zones.
• Education
  High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits

• Remote Work
  Enjoy the convenience of working from home while collaborating with a supportive team.
• Competitive Salary
  Compensation reflective of experience, plus potential performance-based incentives.
• Professional Development
  Continuous training opportunities within the travel industry.
• Travel Perks
  Access discounts on personal travel bookings and familiarize yourself with destinations through FAM trips.

Important Notice

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